Once you get the speed value, compare it with the one offered by your Internet company, but remember: the speed offered is always nominal and, if you notice, ISPs always use the words “up to”, for example Fiber optic up to 300 MB per second. With JomApply Time you will get the best choices. Also, sometimes the speed of some connections is expressed in Kilobits or Megabits per second and not in Kilobytes or Megabytes. In this case, remember that one byte equals 8 bits, so you’ll need to divide the speed by 8 to get the actual value in MB.
If the speed shown by the online test is much lower than the maximum threshold that your internet provider offers you, then it’s time to go ahead with the diagnosis and understand what is happening to your connection.
Logically, before looking for a solution you need to find the reason why the connection is slower than normal. We recommend that you follow these steps, even if they may seem obvious to you: sometimes the correct explanation is really the simplest one.
First, run the speed test again on another device, such as your phone or laptop. If you get the same result as the previous one, the problem is not with the device. If, on the other hand, the speed is normal on the second device, it means that the problem does not depend on the connection but on the first machine you used, for example your home PC.
Slow connection on only one computer
If the problem is related to the device, the first thing to do is to check that it is working correctly: use the operating system’s detection and troubleshooting tools and scan your computer for viruses with Panda Cloud Cleaner.
Sometimes, the connection is slower because a virus or other malware exploits the bandwidth without you noticing it, for example to cryptojacking or participating in DDoS attacks .
If both the Windows tests and the antivirus scan fail, then it may be that you have some background services engaging your connection without your knowledge. Try to find out which services are running and especially those that can send and receive data over the Internet without your intervention.